Frequently Asked Questions — 7win

Got a question? Here are the most common things players in Bangladesh ask us. If you don’t find what you need, feel free to reach out via our Support Page.

Getting Started

How do I create an account?
Click Register and follow the quick steps. You’ll need a valid email or mobile number and a password. Registration is free.

Can I play from Bangladesh?
Yes. 7win is optimized for users in Bangladesh and supports BDT for deposits, withdrawals, and gameplay.

Bonuses & Promotions

How do I claim my welcome bonus?
Once registered, your bonus will appear in your account. Just make your first deposit to activate it. More details on our Bonus Page.

Do you offer no deposit bonuses?
Occasionally, yes. These are limited-time offers and may require email or SMS verification.

Deposits & Withdrawals

What payment methods are available?
7win supports local payment solutions popular in Bangladesh. You’ll see all options inside your account under the “Deposit” and “Withdraw” tabs.

How long do withdrawals take?
Most withdrawals are processed within hours. Larger amounts may take up to 24 hours depending on verification.

Account & Security

I forgot my password. What should I do?
Click Login and use the “Forgot password?” link. You’ll receive a reset code via email or SMS.

Is my personal data safe?
Yes. We use industry-standard encryption and never share your information with third parties. Read more in our Privacy Policy.

Playing on Mobile

Is there a mobile app?
Yes — download the official 7win App for Android. iOS users can play via browser or add a shortcut to their home screen.

Can I use the same account on mobile?
Absolutely. You can log in on any device with the same credentials.